1.) You must be 18 or older to try, purchase, or use these products.
2.) The customer acknowledges that nicotine is an addictive, potentially habit forming substance and may adversely affect circulatory and/or pulmonary function. Any nicotine containing products that are sold or resold by HeliumĀ are designed to deliver a similar pharmacological and physiological experience as compared to a cigarette and with a similar impact on health. If any side effects, or possible side effects are experienced, use of the product should be ceased immediately and a physician consulted.

1.) We provide free USPS Priority shipping on all domestic orders with a minimum Grand Total of $28 USD.
2.) Orders that have selected the USPS free or USPS Flat Rate shipping option are shipped with a delivery goal of 1-4 business days based on delivery estimates provided by USPS. This does not include processing time, which is under 24 hours ( business days ), with the exception of back ordered items which will be filled and shipped promptly upon inventory availability.
3.) Orders placed after 2:00 PM (Eastern Time) on business days will not ship until the following business day. Orders placed on weekends will not start processing until Monday.
4.) International shipping rates and delivery times may vary.
5.) When shipping internationally, we are not responsible for knowing the Customs Policies of the countries you select to ship our product to. Shipping costs will not be included in the refund if your order does not pass inspection at the point of entry and is returned to, Helium, the sender. In addition, we are not responsible for any exchange rate fees you might incur due to refunding your order.
6.) We are not responsible for items lost in transit, items sent to the wrong address, nor international fees charged by your country or third parties.
7.) Missing and damaged items must be claimed within 7 days of “Delivered” status update via the tracking information.

1.) All sales on E-liquids and products are final without exception; With e-liquids, taste is subjective, therefore e-liquids that have been opened and/or used cannot be exchanged for another flavor or returned.
2.) Customers are responsible for return shipping fees unless they have been sent the wrong product.
3.) Shipping Fees are not refundable and customer are responsible for shipping fees on return products.
4.) eBay and or Amazon is not considered an authorized re-seller. Any product purchased through eBay and or Amazon will carry no warranty.
5.) Return item to : Helium 4401 NW 167th St. Miami, Fl 33055 with copy of invoice.
Questions pertaining to anything in our terms of service may be sent to this email address for assistance: